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White Kitchen

Frequently Asked Questions

  • Do you have any recurring service discounts?
    Yes, we offer discounts for recurring cleaning services. We provide a 10% discount for monthly cleanings, a 15% discount for bi-weekly cleanings, and a 20% discount for weekly cleanings. These discounts are our way of saying thank you for choosing us to maintain your space regularly. Let us know if you’d like more details or are ready to set up a recurring service!
  • Do you provide your own cleaning supplies and equipment?
    Yes, we bring all of our cleaning equipment and supplies to each of our cleaning appointments. If you have specific cleaning products or equipment that you'd prefer for us to use, please let us know.
  • What if I need to reschedule or cancel my appointment?
    If you need to reschedule or cancel your appointment, please notify us by 5 PM the day before your scheduled service to avoid a 20% late-cancellation fee. You can make changes or cancellations by emailing us at info@assistcleaningservices.com or by texting us at 267-884-0067. We’re here to accommodate your needs and appreciate your understanding!
  • How do you handle fragile or delicate items in my home?
    We handle all items in your home with the utmost care, giving special attention to those that are fragile or delicate. Our team is trained to handle such items with caution, and we always use safe, gentle cleaning methods to avoid any damage. If you have specific items of concern, please let us know ahead of time, and we’ll make a note to give them extra attention. Your peace of mind is important to us, and we’re committed to treating your belongings with respect and care.
  • How do I prepare my home for your cleaning services?
    To help us provide the best possible cleaning experience, here are a few simple steps you can take to prepare: Tidy Up Personal Items: Clearing away personal belongings, such as clothes, toys, and dishes, allows our team to focus fully on cleaning. Secure Valuables and Delicate Items: If you have any items that are particularly fragile or valuable, please store them safely to ensure peace of mind. Provide Access: Make sure we have clear access to all areas you'd like cleaned, and let us know of any specific instructions. Pet Arrangements: If you have pets, please secure them in a safe area so we can work without disruption. Following these steps helps our team deliver a thorough and efficient cleaning. If you have any specific requests or questions, please let us know.
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